Legal notice

Legal Notice (Act on Specified Commercial Transactions)

Seller

Sleepingtokyo Co., Ltd.

Representative

Kohei Matsuda

Address

#101 Gyoen Flower Mansion, 16-9 Tomihisa-cho, Shinjuku-ku, Tokyo 162-0067, Japan

Contact

• Email: thelifestylist@sleepingtokyo.com

• Phone: +81-50-1807-3952

• Hours: 10:00 AM - 6:00 PM (JST), Weekdays only (Closed on weekends and Japanese holidays)

Sales Price

Prices are displayed inclusive of consumption tax.

Shipping & Delivery

• International Shipping: Shipping rates vary depending on the destination and will be calculated at checkout.

Payment Methods & Timing

We accept the following payment methods:

• Credit Cards
  

• Convenience Store / Pay-easy

• Carrier Billing (Smartphone billing)

• Deferred Payment (Post-payment) etc.

Note on Deferred Payment: An additional fee of 360 JPY (tax incl.) applies. Payment must be made within 14 days of the invoice date.

Delivery Time

Orders are typically processed and shipped within 5 business days (weekdays) from the date of order. If you require expedited shipping, please contact us to confirm the estimated delivery date before placing your order.

Returns, Exchanges & Cancellations

• Defective or Incorrect Items: If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will promptly arrange a replacement or refund at our expense (including shipping and handling fees).

• Customer Convenience: Please note that we do not accept returns or exchanges for personal reasons (e.g., change of mind, incorrect size/color selection). Please review your order carefully before finalizing your purchase.