By registering through the restock request button available on sold-out products, you can receive a notification email when the product is restocked.

※ This function does not guarantee the purchase or restocking of the product.
※ We do not provide individual restock notifications.

To ensure long-term use of our products, we offer repair services.
For details, please contact us via Contct with your order number.
※ Currently, we do not offer repair services for overseas orders.
※ For products purchased outside of our Online Store, please contact the store where you made the purchase.
※ We do not offer resizing or hemming services.
For daily care instructions, please refer to our Care Guide

We accept the following payment methods.
・Credit Cards (Visa, MasterCard, JCB, American Express)
・Paypal

A detailed invoice with the amount will be included with your order.
Please use this invoice or your order confirmation email as a receipt.

An order confirmation email will be automatically sent to your registered email address within a few minutes after placing your order.

【If you do not receive the confirmation email:】
・There may be a typo in your email address.
・The email might have been filtered into your spam folder.
・If you suspect an error in your email address, please contact us via Contactwith your order number.

Cancellations are accepted only on the same day the order was placed.
To cancel your order, please contact us via Contactwith your order number.

For products purchased from our Online Store, we accept returns within 7 days of arrival.※ If the delivery date cannot be confirmed, returns are accepted within 10 days from the shipping date.
Exchanges are available only for the same product. However, due to stock availability, we may not be able to fulfill your exchange request. In such cases, we will process a refund instead.
Please note that we do not accept any returns past the return period, even if the product has issues.
For international orders, the same return and exchange conditions apply.
Returns and exchanges cannot be accepted in the following cases:

・More than 7 days have passed since the product arrived.
・The product has been used even once.
・The product has absorbed odors, or has stains, damage, or other issues caused by the customer.
・The product has been altered (e.g., hemmed) or washed.
・The product tag or label has been removed.
・The invoice has been lost.
・Parts of the product or accessories are missing.

For returns due to customer preference, we will refund the full product amount (including tax), excluding shipping fees.For clothing items, additional fees may apply for cleaning and folding, as required before resale.
Refunds will be processed within approximately 7 days after we confirm the arrival of the returned item.

Refunds will be issued via your credit card company once the returned item is received. Please note that the refund processing time may vary depending on your credit card company. For further details, please contact your credit card provider.